Utility outage emergencies are those service interruptions posing an imminent, significant hazard to life, health or property.
Reporting a Utility Outage
During Office Hours (8:30 a.m. – 5 p.m., Monday – Friday), call the Â鶹´«Ã½ Facilities Work Management Center at 909-607-2236. The Center will contact the appropriate engineers and mechanics to restore service.
After Office Hours, call Campus Safety at 909-607-2000, and the dispatcher will contact the appropriate engineers and mechanics. If evacuation is necessary or if other major consequential actions are required, Campus Safety will contact the responsible officials.
Scheduled Outages
Scheduled outages are not considered emergencies, and advance notification will be provided by email or in writing prior to the date of the scheduled outage. The Â鶹´«Ã½ Office of Facilities and Campus Services is responsible for notifying the Â鶹´«Ã½ community about planned outages.
Utilities Failure & Evacuations
Evacuation from facilities is sometimes a possibility during any utility emergency. Normal evacuation procedures will remain in effect for utility emergencies.
Other System Failures
Elevator Failure: In the event of an elevator failure, use the emergency phone and alarm found inside the elevator. Campus Safety will respond. Do not attempt to open elevator doors.
Gas Leaks: Gas leaks typically smell like sulfur or rotten eggs, due to an additive in the natural gas supply. If you smell a gas leak, cease all operations, and notify people in the area. IMMEDIATELY EXIT THE BUILDING. Evacuate at least 300 feet from the suspected leak, and call Campus Safety at 909-607-2000. Report to the nearest safe evacuation site.
Ventilation Problems: If smoke or chemical odors come from the ventilation system, immediately call Campus Safety at 909-607-2000.